Frequently Asked Questions
Find answers to common questions about our handcrafted wood products
Are your wood products sustainably sourced?
Yes, all our timber is harvested from FSC-certified forests to ensure long-term environmental sustainability.
How do I maintain my wood surfaces?
We recommend regular dusting with a soft cloth and applying a food-safe mineral oil or beeswax every 3-6 months to prevent drying.
Do you offer custom sizing for furniture?
Currently, we offer standard sizes listed on our product pages, but we are expanding our custom order program soon.
Is the wood treated with chemicals?
We use only natural, low-VOC finishes and plant-based oils to ensure our products are safe for your home and family.
Can I use WoodPlank items outdoors?
Unless specified as 'Outdoor Rated,' our products are designed for indoor use to prevent warping from humidity and UV exposure.
What should I do if my item arrives damaged?
Please contact our support team within 48 hours of delivery with photos of the damage for a priority replacement.